Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-32 of 32 Bibliography Items Found
Weinick RM, Becker K, Parast L, et al. Emergency Department Patient Experience of Care Survey: Development and Field Test. Rand Health Q. 2014 Dec, 4(3): 5.
Weidmer BA, Cleary PD, Keller S, et al. Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients. Am J Kidney Dis. 2014 Nov, 64(5): 753-760.
Shaller D, Kanouse DE, Schlesinger M. Context-based strategies for engaging consumers with public reports on health care providers. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 17S-37S.
Schlesinger M, Kanouse DE, Martino SC, et al. Complexity, public reports, and choice of doctors: a look inside the blackest box of consumer behavior. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 38S-64S.
Dillman DA, Smyth JD, Christian LM. Internet, mail and mixed mode surveys: the tailored design method, 4th Edition. John Wiley & Sons. 2014 Aug
Cleary PD, Meterko M, Wright SM, et al. Are comparisons of patient experiences across hospitals fair? A study in Veterans Health Administration hospitals. Med Care. 2014 Jul, 52(7): 619-625.
Anhang Price R, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 July, 71(5): 522-54.
Wood R, Paoli CJ, Hays RD, et al. Evaluation of non-response to the Consumer Assessment of Healthcare Providers and Systems In-Center Hemodialysis Survey (CAHPS-ICH). Clin J Am Soc Nephrol. 2014 June, 9(6): 1099-1108.
Hussey PS, Luft HS, McNamara P. Public reporting of provider performance at a crossroads in the United States: summary of current barriers and recommendations on how to move forward. Med Care Res Rev. 2014 May, 71(5 Suppl): 5S-16S.
Hays RD, Martino S, Brown JA, et al. Evaluation of a care coordination measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey. Med Care Res Rev. 2014 Apr, 71(2): 192-202.
Weinick R, Haviland AM, Hambarsoomian K, et al. Does the racial/ethnic composition of Medicare Advantage Plans reflect their areas of operation?. Health Serv Res. 2014 Apr, 49(2): 526-45.
Mukamel DB, Haeder SF, Weimer DL. Top-down and bottom-up approaches to health care quality: the impacts of regulation and report cards. Annu Rev Public Health. 2014 Mar, 35: 477-97.
Quigley DD, Elliott MN, Farley DO, et al. Specialties differ in which aspects of doctor communication predict overall physician ratings. J Gen Intern Med. 2014 Mar, 29(3): 447-54.
Lehrman W, Silvera G, Wolf JA. The patient experience movement moment. Patient Experience Journal. 2014, 1(2): 9-11.
Drake KM, Hargraves JL, Lloyd S, et al. The effect of response scale, administration mode, and format on responses to the CAHPS Clinician and Group survey. Health Serv Res. 2014 Jan, 49(4): 1387-99.
Cleary PD. The increasing importance of patient surveys. Qual Health Care. 1999 Sep 18, 8(4): 212.
US General Accounting Office . Physician performance: report cards under development but challenges remain. 1999 Sept
McGlynn EA, Adams J, Hicks J, et al. Developing health plan performance reports: responding to the BBA. RAND. 1999 Aug
Homer CJ, Fowler FJ, Gallagher PM, et al. The Consumer Assessment of Health Plans Study (CAHPS) survey of children's health care. Jt Comm J Qual Improv. 1999 July, 25(7): 369-77.
Hochhauser M. Health maintenance organization report cards: communication strategies versus consumer abilities. Manag Care Q . 1999 Summer, 7(3): 75-82.
Eisen SV, Shaul JA, Clarridge B, et al. Development of a consumer survey for behavioral health services. Psychiatr Serv. 1999 June, 50(6): 793-8.
Shaul JA, Fowler FJ, Zaslavsky AM, et al. The impact of having parents report about both their own and their children's experiences with health insurance plans. Med Care. 1999 Mar, 37(3 Suppl): MS59-MS68.
Crofton C, Lubalin JS, Darby C. Consumer Assessment Of Health Plans Study (CAHPSTM): Foreword. Med Care. 1999 Mar, 37(3 Suppl): MS1-MS9.
Brown JA, Nederend SE, Hays RD, et al. Special issues in assessing care of Medicaid recipients. Med Care. 1999 Mar, 37(3 Suppl): MS89-MS96.
Lubalin JS, Harris-Kojetin LD. What do consumers want and need to know in making health care choices?. Med Care Res Rev. 1999 Mar, 56(1 Suppl): 67-102.
Weidmer BA, Brown J, Garcia L. Translating the CAHPS 1.0 survey instruments into Spanish. Med Care. 1999 Mar, 37(3 Suppl): MS89-96.
Harris-Kojetin LD, Fowler FJ, Brown JA, et al. The use of cognitive testing to develop and evaluate CAHPS 1.0 core survey items. Med Care. 1999 Mar, 37(3 Suppl): MS10-21.
Schnaier JA, Sweeny SF, Williams VS, et al. Special issues addressed in the CAHPS survey of Medicare managed care beneficiaries. Med Care. 1999 Mar, 37(3 Suppl): MS69-MS78.
Gallagher PM, Fowler FJ, Stringfellow VL. Respondent selection by mail: obtaining probability samples of health plan enrollees. Med Care. 1999 Mar, 37(3 Suppl): MS50-MS58.
Hays RD, Shaul JA, Williams VS, et al. Psychometric properties of the CAHPS 1.0 survey measures. Med Care. 1999 Mar, 37(3 Suppl): MS22-31.
McGee J, Kanouse DE, Sofaer S, et al. Making survey results easy to report to consumers: how reporting needs guided survey design in CAHPS. Med Care. 1999 Mar, 37(3 Suppl): MS32-MS40.
Fowler FJ, Gallagher PM, Nederend S. Comparing telephone and mail responses to the CAHPS survey instrument. Med Care. 1999 Mar, 37(3 Suppl): MS41-9.