Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-46 of 46 Bibliography Items Found
Tu HT, Lauer JR. Word of mouth and physician referrals still drive health care provider choice. Res Brief. 2008 Dec, 9: 8-Jan.
Ferrari M, Shaller D. Measuring patient experience: beyond simple ratings of care. Minnesota Physician. 2008 Dec, 22(9).
O'Malley AJ, Zaslavsky AM. Domain-level covariance analysis for multi-level survey data with structured nonresponse. J Am Statist Assoc. 2008 Dec, 103(484): 1405-18.
Scanlon DP, Swaminathan S, Lee W, et al. Does competition improve health care quality?. Health Serv Res. 2008 Dec, 43(6): 1931-51.
Eselius LL, Zaslavsky AM, Huskamp HA, et al. Casemix adjustment of consumer reports about managed behavioral health care and health plans. Health Serv Res. 2008 Dec, 43(6): 2014-32.
Rothman AA, Park H, Hays RD, et al. Can additional patient experience items improve the reliability of and add new domains to the CAHPS Hospital Survey?. Health Serv Res. 2008 Dec, 43(6): 2201-22.
Rothberg MB, Morsi E, Benjamin EM, et al. Choosing the best hospital: the limitations of public quality reporting. Health Aff (Millwood). 2008 Nov-Dec, 27(6): 1680-7.
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Reports and ratings of care: black and white Medicare enrollees. J Hlth Care Poor Underserved. 2008 Nov, 19(4): 1136-47.
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90.
Jha AK, Orav EJ, Zheng J, et al. Patients' perception of hospital care in the United States. N Engl J Med. 2008 October, 359(18): 1921-31.
Shea JA, Guerra CE, Weiner J, et al. Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats. Patient Educ Couns. 2008 Oct, 73(1): 132-40.
Glazer J, McGuire TG, Cao Z, et al. Using global ratings of health plans to improve the quality of health care. J Health Econ. 2008 Sept, 27(5): 1182-95.
Quigley D, Elliott M, Hays R, et al. Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey. Med Care. 2008 July, 46(7): 654-61.
Hardee JT, Kasper IK. A clinical communication strategy to enhance effectiveness and CAHPS scores: the ALERT model. Perm J. 2008 Summer, 12(3): 70-4.
McCaffrey DF, Elliott MN. Power of tests for a dichotomous independent variable measured with error. Health Serv Res. 2008 June, 43(3): 1085-1101.
Elliott MN, Beckett MK, Chong K, et al. How do proxy responses and proxy-assisted responses differ from what Medicare beneficiaries might have reported after their health care?. Health Serv Res. 2008 June, 43(3): 833-48.
Fowler FJ, Gallagher PM, Anthony DL, et al. Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. JAMA. 2008 May, 299(20): 2406-12.
Harris KM, Buntin MB. Choosing a health care provider: the role of quality information. Robert Wood Johnson Foundation. 2008 May
Weech-Maldonado R, Fongwa MN, Gutierrez P, et al. Language and regional differences in evaluations of Medicare managed care by Hispanics. Health Serv Res. 2008 Apr, 43(2): 552-68.
Adams EK, Ketsche P, Zhou M, et al. Access and satisfaction among children in Georgia's Medicaid program and SCHIP. Health Care Financ Rev. 2008 Spring, 29(3): 43-57.
Tarn DM, Heritage J, Paterniti DA, et al. Prescribing new medications: a taxonomy of physician-patient communication. Commun Med. 2008 , 5(2): 195-208.
Hibbard JH. What can we say about the impact of public reporting? Inconsistent execution yields variable results. Ann Intern Med. 2008 Jan, 148(2): 160-1.
Fung CH, Lim YW, Mattke S, et al. Systematic review: the evidence that publishing patient care performance data improves quality of care. Ann Intern Med. 2008 Jan, 148(2): 111-23.
Zaslavsky AM. Statistical issues in reporting quality data: small samples and casemix variation. Int J Qual Health Care. 2001 Dec, 13(6): 481-8.
Schneider EC, Zaslavsky AM, Landon BE, et al. National quality monitoring of Medicare health plans: The relationship between enrollees' reports and the quality of clinical care. Med Care. 2001 Dec, 39(12): 1313-25.
Fox MH, Moore J, Zimmerman M, et al. The effectiveness of CAHPS among women enrolling in Medicaid managed care. J Ambul Care Manage. 2001 Oct, 24(4): 76-91.
Weisman CS, Henderson JT, Schifrin E, et al. Gender and patient satisfaction in managed care plans: analysis of the 1999 HEDIS/CAHPS 2.0H Adult Survey. Womens Health Issues. 2001 Sept-Oct, 11(5): 401-15.
Harris-Kojetin LD, McCormack LA, Jael EM, et al. Beneficiaries perceptions of new Medicare health plan choice print materials. Health Care Financ Rev. 2001 Fall, 23(1): 21-35.
Eisen SV, Shaul JA, Leff HS, et al. Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments. J Behav Health Serv Res. 2001 Aug, 28(3): 347-69.
Kimmerling M, Spranca M, Kanouse DE, et al. Assessing the usability and usefulness of the CAHPS Decision Helper, version 2.0. RAND. 2001 Aug
Scanlon DP, Darby C, Rolph E, et al. The role of performance measures for improving quality in managed care organizations. Health Serv Res. 2001 July, 36(3): 619-41.
Smith F, Gerteis M, Downey N, et al. The effects of disseminating performance data to health plans: results of qualitative research with the Medicare managed care plans. Health Serv Res. 2001 July, 36(3): 643-63.
Goldstein E, Fyock J. Reporting of CAHPS quality information to Medicare beneficiaries. Health Serv Res. 2001 July, 36(3): 477-88.
Weech-Maldonado R, Morales LS, Spritzer K, et al. Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care. Health Serv Res. 2001 July, 36(3): 575-94.
Bender RH, Garfinkel SA. Differences in the structure of CAHPS measures among the Medicare fee-for-service, Medicare managed care, and privately insured populations. Health Serv Res. 2001 July, 36(3): 489-508.
Morales LS, Elliott MN, Weech-Maldonado R, et al. Differences in CAHPS adult survey reports and ratings by race and ethnicity: an analysis of the National CAHPS benchmarking data 1.0. Health Serv Res. 2001 July, 36(3): 595-617.
Harris-Kojetin LD, McCormack LA, Jael EM, et al. Creating more effective health plan quality reports for consumers: lessons from a synthesis of qualitative testing. Health Serv Res. 2001 July, 36(3): 447-76.
Elliott N, Swartz R, Adams J, et al. Case-mix adjustment of the National CAHPS benchmarking data 1.0: a violation of model assumptions?. Health Serv Res. 2001 July, 36(3): 555-73.
Marshall GN, Morales LS, Elliott MN, et al. Confirmatory factor analysis of the Consumer Assessment of Health Plans Study (CAHPS) 1.0 Core Survey. Psychol Assess. 2001 June, 13(2): 216-29.
Schauffler H, Mordavsky K. Consumer reports in health care: do they make a difference?. Annu Rev Public Health. 2001 May, 22(1): 69-89.
Shaul JA, Eisen SV, Stringfellow VL, et al. Use of consumer ratings for quality improvement in behavioral health insurance plans. Jt Comm J Qual Improv. 2001 Apr, 27(4): 216-29.
Goldstein E, Cleary PD, Langwell KM, et al. Medicare managed care CAHPS: a tool for performance improvement. Health Care Financ Rev. 2001 Spring, 22(3): 101-7.
Zaslavsky AM, Zaborski LB, Ding L, et al. Adjusting performance measures to ensure equitable plans comparisons. Health Care Financ Rev. 2001 Spring, 22(3): 109-26.
Simon LP, Monroe AF. California provider group report cards: what do they tell us?. Am J Med Qual. 2001 Mar-Apr, 16(2): 61-70.
Landon BE, Zaslavsky AM, Beaulieu ND, et al. Health plan characteristics and consumer assessments of health plan quality. Health Aff. 2001 Mar, 20(2): 274-86.
Morales LS, Weidmer-Ocampo B, Hays RD. Readability of CAHPS 2.0 child and adult core surveys. Seventh Conf Health Survey Res Methods. 2001 Feb, : 83-90.