Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-45 of 45 Bibliography Items Found
Darby C, Hays RD, Kletke P, editors. Development and evaluation of the CAHPS hospital survey. Health Serv Res. , 40(6 Pt2): 765-771.
Sofaer S, Crofton C, Goldstein E, et al. What do consumers want to know about the quality of care in hospitals?. Health Serv Rev. 2005 Dec, 40(6 Pt 2): 2018-36.
O'Malley AJ, Zaslavsky AM. Variance-covariance functions for domain means of ordinal survey items. Surv Methodol. 2005 Dec, 31(2): 169-82.
Levine RE, Fowler FJ, Brown JA. Role of cognitive testing in the development of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2037-56.
Elliott MN, Edwards C, Angeles J, et al. Patterns of unit and item nonresponse in the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2096-2119.
Gary TL, Maiese EM, Batts-Turner M, et al. Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes. Dis Manag. 2005 Dec, 8(6): 361-71.
Keller S, O'Malley AJ, Hays RD, et al. Methods used to streamline the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2057-77.
Goldstein E, Farquhar M, Crofton C, et al. Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process. Health Serv Res. 2005 Dec, 40(6 Pt 2): 1977-95.
O'Malley AJ, Zaslavsky AM, Hays RD, et al. Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2078-95.
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89.
O'Malley AJ, Zaslavsky AM, Elliot MN, et al. Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2162-81.
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161.
Fredrickson DD, Jones TL, Molgaard CA, et al. Optimal design features for surveying low-income populations. J Health Care Poor Underserved. 2005 Nov, 16(4): 677-90.
Elliott MN, Farley D, Hambarsoomians K, et al. Do Medicaid and commercial CAHPS scores correlate within plans? A New Jersey case study. Med Care. 2005 Oct, 43(10): 1027-33.
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7.
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77.
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65.
Scanlon DP, Swaminathan S, Chernew M, et al. Competition and health plan performance: evidence from health maintenance organization insurance markets. Med Care. 2005 Apr, 43(4): 338-46.
Robins CS, Heller A, Myers MA. Financial vulnerability among Medicare managed care enrollees. Health Care Financ Rev. 2005 Spring, 26(3): 81-92.
Werner RM, Asch DA. The unintended consequences of public reporting quality information. JAMA. 2005 Mar, 293(10): 1239-44.
Gallagher PM, Fowler FJ, Stringfellow VL. The nature of nonresponse in a Medicaid survey: causes and consequences. J Off Stat. 2005 Mar, 21(1): 73-87.
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59.
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60.
Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff (Millwood). 2005 Jan, 41(1 Suppl): 161-70.
Shea JA, Aguirre AC, Sabatini J, et al. Developing an illustrated version of the Consumer Assessment of Health Plans (CAHPS). Jt Comm J Qual Patient Saf. 2005 Jan, 31(1): 32-42.
Kim M, Zaslavsky AM, Cleary PD. Adjusting pediatric CAHPS scores to ensure fair comparison of health plan performances. Med Care. 2005 Jan, 43(1): 44-52.
Anderson RT, Weisman CS, Scholle SH, et al. Evaluation of the quality of care in the clinical care centers of the National Centers of Excellence in Women's Health. Womens Health Issues. 2002 Nov-Dec, 12(6): 309-26.
Weidmer BA, Weech-Maldonado R, Darby C, et al. Letter to the editor: health risks of Latino children. JAMA. 2002 Oct, 288(16): 1982-83.
O'Day B, Palsbo SE, Dhont K, et al. Health plan selection criteria by people with impaired mobility. Med Care. 2002 Sept, 40(9): 732-42.
Farley DO, Elliott MN, Short PF, et al. Effect of CAHPS performance information on health plan choices by Iowa Medicaid beneficiaries. Med Care Res Rev. 2002 Sept, 59(3): 319-36.
Harris-Kojetin LD, Jael EM, Smith F, et al. What does voluntary disenrollment from Medicare+Choice plans mean to beneficiaries?. Health Care Financ Rev. 2002 Fall, 24(1): 117-32.
Farley DO, Short PF, Elliott MN, et al. Effects of CAHPS health plan performance on plan choices by New Jersey Medicaid beneficiaries. Health Serv Res. 2002 Aug, 37(4): 985-1007.
Nerenz DR, Gunter MJ, Garc¡a M, et al. Developing a health plan report card on quality of care for minority populations. The Commonwealth Fund. 2002 July
Solomon LS, Zaslavsky AM, Landon BE, et al. Variation in patient-reported quality among health care organizations. Health Care Financ Rev. 2002 Summer, 23(4): 85-100.
Zaslavsky AM, Buntin MJB. Using survey measures to assess risk selection among Medicare managed care plans. Inquiry. 2002 Summer, 39(2): 138-51.
Langwell KM, Moser JW. Strategies for Medicare health plans serving racial and ethnic minorities. Health Care Financ Rev. 2002 Summer, 23(4): 131-47.
Zaslavsky AM, Shaul JA, Zaborski LB, et al. Combining health plan performance indicators into simpler composite measures. Health Care Financ Rev. 2002 Summer, 23(4): 101-15.
Zaslavsky AM, Zaborski LB, Cleary PD. Factors affecting response rates to the Consumer Assessment of Health Plans Study survey. Med Care. 2002 June, 40(6): 485-99.
Nerenz DR, Bonham VL, Green-Weir R, et al. Eliminating racial/ethnic disparities in health care: can health plans generate reports?. Health Aff (Millwood). 2002 May-June, 21(3): 259-63.
Farley SP, McCormack L, Hibbard J, et al. Similarities and differences in choosing health plans. Med Care. 2002 Apr, 40(4): 289-302.
Scoggins JF. The effect of practitioner compensation on HMO consumer satisfaction. Manag Care. 2002 Apr, 11(4): 49-52.
Fowler FJ, Gallagher PM, Stringfellow VL, et al. Using telephone interviews to reduce nonresponse bias to mail surveys of health plan members. Med Care. 2002 Mar, 40(3): 190-200.
Hibbard JH, Berkman N, McCormack A, et al. The impact of a CAHPS report on employee knowledge, beliefs, and decisions. Med Care Res Rev. 2002 Mar, 59(1): 104-16.
McCormack LA, Garfinkel SA, Hibbard JH, et al. Health insurance knowledge among Medicare beneficiaries. Health Serv Res. 2002 Feb, 37(1): 43-63.
Zhan C, Sangl J, Meyer GS, et al. Consumer assessments of care for children and adults in health plans: how do they compare?. Med Care. 2002 Feb, 40(2): 145-54.
