Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-41 of 41 Bibliography Items Found
Chen AY, Elliott MN, Spritzer KL, et al. Differences in CAHPS reports and ratings of health care provided to adults and children. Med Care. 2012 Nov, 50 Suppl: S35-S39.
Cleary P, Crofton C, Hays RD, et al. Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. Introduction. Med Care. 2012 Nov, 50 Suppl: S1-S1.
Haviland AM, Elliott MN, Weech-Maldonado R, et al. Racial/ethnic disparities in Medicare Part D experiences. Med Care. 2012 Nov, 50(Suppl): S40-7.
Dyer N, Sorra JS, Smith SA, et al. Psychometric properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Adult Visit Survey. Med Care. 2012 Nov, 50(Suppl): S28-34.
Nembhard IM, Northrup VS, Shaller D, et al. Improving organizational climate for quality and quality of care: does membership in a collaborative help?. Med Care. 2012 Nov, 50(Suppl): S74-82.
Frentzel EM, Sangl JA, Evensen CT, et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members' experiences. Med Care. 2012 Nov, 50(Suppl): S20-7.
Scholle SH, Vuong O, Ding L, et al. Development of and field-test results for the CAHPS PCMH Survey. Med Care. 2012 Nov, 50(Suppl): S2-10.
McInnes DK, Brown JA, Hays RD, et al. Development and evaluation of CAHPS questions to assess the impact of health information technology on patient experiences with ambulatory care. Med Care. 2012 Nov, 50(Suppl): S11-9.
Schlesinger M, Kanouse DE, Rybowski L, et al. Consumer response to patient experience measures in complex information environments. Med Care. 2012 Nov, 50(Suppl): S56-64.
Weech-Maldonado R, Elliott MN, Pradham R, et al. Can hospital cultural competency reduce disparities in patient experiences with care?. Med Care . 2012 Nov, 50(Suppl): S48-55.
Martino SC, Kanouse DE, Elliott MN, et al. A field experiment on the impact of physician-level performance data on consumers' choice of physician. Med Care . 2012 Nov, 50(Suppl): S65-73.
Weech-Maldonado R, Hall A, Bryant T, et al. The relationship between perceived discrimination and patient experiences with health care. Med Care. 2012 Sept, 50(9 Suppl 2): S62-8.
Weech-Maldonado R, Carle A, Weidmer B, et al. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set. Med Care. 2012 Sept, 50(9 Suppl 2): S22-31.
Weech-Maldonado R, Elliott MN, Schiller C, et al. Moving towards culturally competent health systems: organizational and market factors. Soc Sci Med. 2012 Sept, 75(5): 815-22.
Weidmer BA, Brach C, Slaughter ME, et al. Development of items to assess patients' health literacy experiences at hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospital Survey. Med Care. 2012 Sept, 50(9 Suppl 2): S12-21.
Weidmer BA, Brach C, Hays RD. Development and evaluation of CAHPS survey items assessing how well healthcare providers address health literacy. Med Care. 2012 Sept, 50(9): S3-11.
Paddison CA, Elliott MN, Parker RA, et al. Should measures of patient experience in primary care be adjusted for case mix? Evidence from the UK General Practice Patient Survey. BMJ Qual Saf. 2012 Aug, 21(8): 634-40.
Elliott MN, Lehrman WG, Beckett MK, et al. Gender differences in patients' perceptions of inpatient care. Health Serv Res. 2012 Aug, 47(4): 1482-1501.
Zaslavsky AM, Ayanian JZ, Zaborski LB. The validity of race and ethnicity in enrollment data for Medicare beneficiaries. Health Serv Res. 2012 June, 47(3 Pt 2): 1300-21.
Elliott MN, Edwards WS, Klein DJ, et al. Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. Public Opin Q. 2012 June, 76(2): 238-64.
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48.
Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012 Mar, 172(5): 405-11.
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood). 2012 Mar, 31(3): 602-11.
Elliott MN, Haviland AM, Dembosky JW, et al. Are there differences in the Medicare experiences of beneficiaries in Puerto Rico compared with those in the U.S. mainland?. Med Care. 2012 Mar, 50(3): 243-8.
Hibbard JH, Greene J, Sofaer S, et al. An experiment shows that a well-designed report on costs and quality can help consumers choose high-value health care. Health Aff (Millwood). 2012 Mar, 31(3): 560-8.
Luft HS. Advancing public reporting through a new 'aggregator' to standardize data collection on providers' cost and quality. Health Aff (Millwood). 2012 Mar, 31(3): 619-26.
Gao GG, McCullough JS, Agarwal R, et al. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012 Feb, 14(1): e38.
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012 Jan, 21(1): 21-9.
Werner RM, Norton EC, Konetzka RT, et al. Do consumers respond to publicly reported quality information? Evidence from nursing homes. J Health Econ. 2012 Jan, 31(1): 50-61.
Mosen DM, Carlson MJ, Morales LS, et al. Satisfaction with provider communication among Spanish-speaking Medicaid enrollees. Ambul Pediatr. 2004 Nov-Dec, 4(6): 500-4.
Zaslavsky AM, Zaborski LB, Cleary PD. Plan, geographical, and temporal variation of consumer assessments of ambulatory health care. Health Serv Res. 2004 Oct, 39(5): 1467-85.
Hoy EW, Kenney E, Talavera AC. Engaging consumers in designing a guide to Medi-Cal Managed Care quality. California Health Care Foundation. 2004 Aug
Kanouse DE, Spranca M, Vaiana M. Reporting about health care quality: a guide to the galaxy. Health Promot Pract. 2004 July, 5(3): 222-321.
Hibbard JH, Pawlson LG. Why not give consumers a framework for understanding quality?. Jt Comm Journal Qual Saf. 2004 June, 30(6): 347-51.
Morales LS, Elliott MN, Brown J, et al. The applicability of the Consumer Assessment of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: a discussion of industry concerns. Int J Qual Health Care. 2004 June, 16(3): 219-27.
Xu KT. The combined effects of participatory styles of elderly patients and their physicians on satisfaction. Health Serv Res. 2004 Apr, 39(2): 377-91.
Landon BE, Zaslavsky AM, Bernard SL, et al. Comparison of performance of traditional Medicare vs Medicare managed care. JAMA. 2004 Apr, 291(14): 1744-52.
Scholle SH, Weisman CS, Anderson RT, et al. The development and validation of the primary care satisfaction survey for women. Women's Health Issues. 2004 Mar-Apr, 14(2): 35-50.
Nelson EC, Gentry MA, Mook KH, et al. How many patients are needed to provide reliable evaluations of individual clinicians?. Med Care. 2004 Mar, 42(3): 259-66.
Shaller D. Implementing and using quality measures for children's health care: perspectives on the state of the practice. Pediatrics. 2004 Jan, 113(1 Pt2): 217-27.
Teno M, Clarridge R, Casey V, et al. Family perspectives on end-of-life care at the last place of care. JAMA. 2004 Jan, 291(1): 88-93.
