Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-34 of 34 Bibliography Items Found
Mukherjee S, Rodriguez HP, Elliott MN, et al. Modern psychometric methods for estimating physician performance on the Clinician and Group CAHPS Survey. Health Serv Outcomes Res Methodol. 2013 Dec, 13(2.4): 109-23.
Huckman RS, Kelley MA. Public reporting, consumerism, and patient empowerment. N Engl J Med. 2013 Nov, 369(20): 1875-7.
Anhang Price R, Zaslavsky AM, Elliott MN. Valuing patient experience as a unique and intrinsically important aspect of health care quality. JAMA Surg. 2013 Oct, 148(10): 985-6.
Cleary PD. Expanding the use of patient reports about patient-centered care. Isr J Health Policy Res. 2013 Sep 17, 2(1): 36.
Zimlichman E, Rozenblum R, Millenson ML. The road to patient experience of care measurement: lessons from the United States. Isr J Health Policy Res. , 2(1): 35.
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72.
Orr N, Elliott MN, Burkhart Q, et al. Racial/ethnic differences in Medicare experiences and immunization: the role of disease burden. Med Care . 2013 Sept, 51(9): 823-31.
Quigley DD, Martino SC, Brown JA, et al. Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental items with what high-performing physicians say they do. Patient. 2013 Sept, 6(3): 169-77.
Dembosky JW, Haviland AM, Elliott MN, et al. Does naming the focal plan in a CAHPS survey of health care quality affect response rates and beneficiary evaluations?. Public Opin Q. 2013 June, 77(2): 455-73.
Paddison CA, Abel GA, Roland MO, et al. Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey. Health Expect. 2013 May, 18(5): 1081-92.
Bergeson SC, Gray J, Ehrmantraut LA, et al. Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey. Prim Health Care. 2013 Apr 15, 3.
Martino SC, Weinick RM, Kanouse DE, et al. Reporting CAHPS and HEDIS data by race/ethnicity for Medicare beneficiaries. Health Serv Res. 2013 Apr, 48(2): 417-34.
Elliott MN, Brown JA, Lehrman WG, et al. A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care. Med Care Res Rev. 2013 Apr, 70(2): 165-84.
Paddison CA, Elliott MN, Haviland AM, et al. Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results. Am J Kidney Dis. 2013 Mar, 61(3): 440-9.
Elliott MN, Haviland AM, Cleary PD, et al. Care experiences of managed care Medicare enrollees near the end of life. J Am Geriatr Soc. 2013 Mar, 61(3): 407-12.
Yegian JM, Dardess P, Shannon M, et al. Engaged patients will need comparative physician-level quality data and information about their out-of-pocket costs. Health Aff (Millwood). 2013 Feb, 32(2): 328-37.
Emmert M, Sander U, Pisch F. Eight questions about physician-rating websites: a systematic review. J Med Internet Res. 2013 Feb, 15(2): e24.
Ratanawongsa N, Karter AJ, Parker MM, et al. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb, 173(3): 210-8.
Manary MP, Boulding W, Staelin R, et al. The patient experience and health outcomes. N Engl J Med. 2013 Jan 17, 368(3): 201-3.
HANYS Quality Institute . Understanding publicly reported hospital quality measures. Healthcare Association of New York. 2013
Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013 Jan, 3(1): pii.
Mosen DM, Carlson MJ, Morales LS, et al. Satisfaction with provider communication among Spanish-speaking Medicaid enrollees. Ambul Pediatr. 2004 Nov-Dec, 4(6): 500-4.
Zaslavsky AM, Zaborski LB, Cleary PD. Plan, geographical, and temporal variation of consumer assessments of ambulatory health care. Health Serv Res. 2004 Oct, 39(5): 1467-85.
Hoy EW, Kenney E, Talavera AC. Engaging consumers in designing a guide to Medi-Cal Managed Care quality. California Health Care Foundation. 2004 Aug
Kanouse DE, Spranca M, Vaiana M. Reporting about health care quality: a guide to the galaxy. Health Promot Pract. 2004 July, 5(3): 222-321.
Hibbard JH, Pawlson LG. Why not give consumers a framework for understanding quality?. Jt Comm Journal Qual Saf. 2004 June, 30(6): 347-51.
Morales LS, Elliott MN, Brown J, et al. The applicability of the Consumer Assessment of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: a discussion of industry concerns. Int J Qual Health Care. 2004 June, 16(3): 219-27.
Xu KT. The combined effects of participatory styles of elderly patients and their physicians on satisfaction. Health Serv Res. 2004 Apr, 39(2): 377-91.
Landon BE, Zaslavsky AM, Bernard SL, et al. Comparison of performance of traditional Medicare vs Medicare managed care. JAMA. 2004 Apr, 291(14): 1744-52.
Scholle SH, Weisman CS, Anderson RT, et al. The development and validation of the primary care satisfaction survey for women. Women's Health Issues. 2004 Mar-Apr, 14(2): 35-50.
Nelson EC, Gentry MA, Mook KH, et al. How many patients are needed to provide reliable evaluations of individual clinicians?. Med Care. 2004 Mar, 42(3): 259-66.
Shaller D. Implementing and using quality measures for children's health care: perspectives on the state of the practice. Pediatrics. 2004 Jan, 113(1 Pt2): 217-27.
Teno M, Clarridge R, Casey V, et al. Family perspectives on end-of-life care at the last place of care. JAMA. 2004 Jan, 291(1): 88-93.
