Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 51 Bibliography Items Found
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509.
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143.
Rabah NM, Khan HA, Levin JM, et al. The association between patient rating of their spine surgeon and quality of postoperative outcome. Journal of Neurosurgery. 2020 Dec, 18: 1-7.
McKee KE, Tull A, Del Carmen MG, et al. Correlation of provider burnout with patient experience. Journal of Patient Experience. 2020 Dec, 7(6): 931-936.
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518.
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987.
Xenakis L, Quigley DD, Qureshi N, et al. Some aspects of patient experience assessed by practices undergoing Patient-Centered Medical Home Transformation are measured by CAHPS, others are not. Qual Manag Health Care. 2020 Oct, 29(4): 187-179.
Forcino RC, Thygeson M, O'Malley AJ, et al. Measuring patient-reported shared decision-making to promote performance transparency and value-based payment: assessment of collaboRATE's group-Level reliability. Journal of Patient Experience. 2020 Oct, 7(5): 742-748.
Kincaid RB. Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care: a pilot project. J Hosp Palliat Nurs. 2020 Oct, 22(5): 359-362.
Honomichl R, Katzan I, Thompson N, et al. The influence of collecting patient-reported outcome measures on visit satisfaction in rheumatology clinics. Rheumatol Advances in Practice. 2020 Sep, 4(2).
Koehler AN, Sudano LE, Ip E, et al. Patient experience of an integrated care model in a family practice clinic & FQHC. Int J Psychiatry Med. 2020 Sep, 55(5): 357-365.
Chung S, Dillon EC, Meehan AE, et al. The relationship between primary care physician burnout and patient-reported care experiences: a cross-sectional study. J Gen Intern Med. 2020 Aug, 35(8): 2357-2364.
Platonova EA, Warren-Findlow J, Paul R. The relationship between Patient-Centered Medical Home characteristics and patient dissatisfaction at a federally qualified health center. J Health Care Poor Underserved. 2020, 31(3): 1364-1378.
Locock L, Montgomery C, Parkin S, et al. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy. 2020 Jul, 25(3): 151-161.
Lee YSH, King MD, Anderson D, et al. The how matters: How primary care provider communication with team relates to patients' disease management. Med Care. 2020 Jul, 58(7): 643-650.
Quigley DD, McCleskey SG. Improving care experiences for patients and caregivers at end of life: A systematic review. American Journal of Hospice and Palliative Medicine. 2021 Jan, 38(1): 84-93.
Brenner PS, Cosenza C, Fowler FJ, Jr. Which subject lines and messages improve response to e-mail invitations to web surveys?. Sage Journal. 2020 June, 32(4): 365-382.
Dad T, Grobert ME, Richardson MM. Using patient experience survey data to improve In-Center Hemodialysis Care: a practical review. Am J Kidney Dis. 2020 Mar, 76(3): 407-416.
Feng JY, Toomey SL, Elliott MN, et al. Factors Associated With Family Experience in Pediatric Inpatient Care. Pediatrics. March 2020, 145(3): e20191264.
Nembhard IM, Buta E, Lee YSH, et al. A quasi-experiment assessing the six-month effects of a nurse care coordination program on patient care experiences and clinician teamwork in community health centers. BMC Health Serv Res. 2020 Feb, 137.
Quigley DD, Parast L, Haas AC, et al. Differences in Caregiver Reports of the Quality of Hospice Care Across Settings. Journal of the American Geriatrics Society. 2020 June , 68(6): 1218-1225.
Young C, Chen X. Patients as consumers in the market for medicine: the halo effect of hospitality. Social Forces. 2020 Feb, 99(2): 504-531.
Dad T, Tighiouart H, Lacson E Jr, et al. Long-term clinical outcomes among responders and nonresponders to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey. Kidney Med. 2020 Feb, 2(2): 181-188.
Quigley DD, Palimaru A, Lerner C, et al. A review of best practices for monitoring and improving inpatient pediatric patient experiences. Hosp Pediatr. 2020 Feb, 54(1).
Ish D, Parker AM, Osoba OA, et al. Using natural language processing to code patient experience narratives: Capabilities and challenges. 2020 Jan
Darby C, Hays RD, Kletke P, editors. Development and evaluation of the CAHPS hospital survey. Health Serv Res. , 40(6 Pt2): 765-771.
Sofaer S, Crofton C, Goldstein E, et al. What do consumers want to know about the quality of care in hospitals?. Health Serv Rev. 2005 Dec, 40(6 Pt 2): 2018-36.
O'Malley AJ, Zaslavsky AM. Variance-covariance functions for domain means of ordinal survey items. Surv Methodol. 2005 Dec, 31(2): 169-82.
Levine RE, Fowler FJ, Brown JA. Role of cognitive testing in the development of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2037-56.
Elliott MN, Edwards C, Angeles J, et al. Patterns of unit and item nonresponse in the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2096-2119.
Gary TL, Maiese EM, Batts-Turner M, et al. Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes. Dis Manag. 2005 Dec, 8(6): 361-71.
Keller S, O'Malley AJ, Hays RD, et al. Methods used to streamline the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2057-77.
Goldstein E, Farquhar M, Crofton C, et al. Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process. Health Serv Res. 2005 Dec, 40(6 Pt 2): 1977-95.
O'Malley AJ, Zaslavsky AM, Hays RD, et al. Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2078-95.
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89.
O'Malley AJ, Zaslavsky AM, Elliot MN, et al. Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2162-81.
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161.
Fredrickson DD, Jones TL, Molgaard CA, et al. Optimal design features for surveying low-income populations. J Health Care Poor Underserved. 2005 Nov, 16(4): 677-90.
Elliott MN, Farley D, Hambarsoomians K, et al. Do Medicaid and commercial CAHPS scores correlate within plans? A New Jersey case study. Med Care. 2005 Oct, 43(10): 1027-33.
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7.
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77.
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65.
Scanlon DP, Swaminathan S, Chernew M, et al. Competition and health plan performance: evidence from health maintenance organization insurance markets. Med Care. 2005 Apr, 43(4): 338-46.
Robins CS, Heller A, Myers MA. Financial vulnerability among Medicare managed care enrollees. Health Care Financ Rev. 2005 Spring, 26(3): 81-92.
Werner RM, Asch DA. The unintended consequences of public reporting quality information. JAMA. 2005 Mar, 293(10): 1239-44.
Gallagher PM, Fowler FJ, Stringfellow VL. The nature of nonresponse in a Medicaid survey: causes and consequences. J Off Stat. 2005 Mar, 21(1): 73-87.
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59.
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60.
Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff (Millwood). 2005 Jan, 41(1 Suppl): 161-70.
Shea JA, Aguirre AC, Sabatini J, et al. Developing an illustrated version of the Consumer Assessment of Health Plans (CAHPS). Jt Comm J Qual Patient Saf. 2005 Jan, 31(1): 32-42.