Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-37 of 37 Bibliography Items Found
Elliott MN, Lehrman WG, Goldstein EH, et al. Hospital survey shows improvements in patient experience. Health Aff. 2010 Nov, 29(11): 2061-7.
Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1188-1204.
Zaslavsky AM, Cleary PD. Dimensions of plan performance for sick and healthy members on the Consumer Assessments of Health Plans Study 2.0 survey. Med Care. 2010 Oct, 40(10): 951-64.
Anastario MP, Gallagher PM, Rodriguez HP, et al. A randomized trial comparing mail vs in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1345-59.
Werner R, Stuart E, Polsky D. Public reporting drove quality gains at nursing homes. Health Aff (Millwood). 2010 Sept, 29(9): 1706-1713.
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946.
Palsbo SE, Diao G, Palsbo GA, et al. Case-mix adjustment and enabled reporting of the health care experiences of adults with disabilities. Arch Phys Med Rehabil. 2010 Sept, 91(9): 1339-46.
Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients' perception of care and measures of hospital quality and safety. Health Serv Res. 2010 Aug, 45(4): 1024-40.
Maeng DD, Scanlon DP, Chernew ME, et al. The relationship between health plan performance measures and physician network overlap: implications for measuring plan quality. Health Serv Res. 2010 Aug, 45(4): 1005-23.
Fongwa MN, Setodji CM, Paz SH, et al. Readability and missing data rates in CAHPS 2.0 Medicare survey in African American and white Medicare respondents. Health Outcomes Res Med. 2010 July, 1(1): e39-49.
Mittler JN, Landon BE, Cleary PD, et al. Market variations in intensity of Medicare service use and beneficiary experiences with care. Health Serv Res. 2010 June, 45(3): 647-69.
Frankenfield DL, Wei II, Anderson KK, et al. Prescription medication cost-related non-adherence among Medicare CAHPS respondents: disparity by Hispanic ethnicity. J Health Care Poor Underserved. 2010 May, 21(2): 518-43.
Hibbard JH, Sofaer S. Best practices in public reporting no. 1: how to effectively present health care performance data to consumers. ´óÏóAPP. 2010 May/ncepcr/tools/public-reporting/guide1.html
Keenan PS, Cleary PD, O'Malley AJ, et al. Geographic area variations in the Medicare health plan era. Med Care. 2010 Mar, 48(3): 260-66.
Goldstein E, Elliott MN, Lehrman WG, et al. Racial/ethnic differences in patients' perceptions of inpatient care using the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 74-92.
Elliott MN, Lehrman WG, Goldstein EH, et al. Do hospitals rank differently on HCAHPS for different patient subgroups?. Med Care Res Rev. 2010 Feb, 67(1): 56-73.
Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation and public reporting of the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 27-37.
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55.
Zweifler J, Hughes S, Lopez RA. Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks. Int J Equity Health. 2010 Jan, 9: 4.
Elliott MN, Zaslavsky AM, Cleary PD. Are finite population corrections appropriate when profiling institutions?. Health Serv Res. 2006 Nov, 6: 153-6.
Tarn DM, Paterniti DA, Heritage J, et al. Physician communication about the costs and acquisition of newly prescribed medications. Am J Manag Care. 2006 Nov, 12(11): 657-64.
Hays RD, Brown JA, Brown LU, et al. Classical test theory and item response theory analyses of multi-item scales assessing parents perception of dental care. Med Care. 2006 Nov, 44(11 Suppl 3): S60-8.
Ngo-Metzger Q, Telfair J, Sorkin DH, et al. Cultural competency and quality of care: obtaining the patients perspective. The Commonwealth Fund. 2006 Oct
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Comparison of data quality for reports and ratings of ambulatory care by African Americans and White Medicare managed care enrollees. J Aging Health. 2006 Oct, 18(5): 707-21.
Tarn DM, Heritage J, Paterniti DA, et al. Physician communication when prescribing new medications. Arch Intern Med. 2006 Sept, 166(17): 1855-62.
Gillies RR, Chenok KE, Shortell SM, et al. The impact of health plan delivery system organization on clinical quality and patient satisfaction. Health Serv Res. 2006 Aug, 41(4 Pt 1): 1181-99.
Otani K. Enrollees' global rating process of health care with the national CAHPS benchmarking database. Health Care Manage Rev. 2006 July-Sept, 31(3): 205-12.
Barr JK, Giannotti TE, Sofaer S, et al. Using public reports of patient satisfaction for hospital quality improvement. Health Serv Res. 2006 July, 41(3 Pt I): 663-82.
Hays RD, Eastwood J, Kotlerman J, et al. Health-related quality of life and patient reports about care outcomes in a multidisciplinary hospital intervention. Ann Behav Med. 2006 Apr, 31(2): 173-8.
Delnoij DM, ten Asbroek G, Arah OA, et al. Made in the USA: the import of American Consumer Assessment of Health Plan Surveys (CAHPS) into the Dutch social insurance system. Eur J Public Health. 2006 Mar, 16(6): 652-9.
Reise SP, Meijer RR, Ainsworth AT, et al. Application of group-level item response models in the evaluation of consumer reports about health plan quality. Multivar Behav Res. 2006 Mar, 41(1): 85-102.
Morales LS, Elliott MN, Weech-Maldonado R, et al. The impact of interpreters on parents' experiences with ambulatory care for their children. Med Care Res Rev. 2006 Feb, 63(1): 110-28.
Arah OA, ten Asbroek AH, Delnoij DM, et al. Psychometric properties of the Dutch version of the hospital-level Consumer Assessment of Health Plans Survey instrument. Health Serv Res. 2006 Feb, 41(1): 284-301.
Rodriguez HP, von Glahn T, Rogers WH, et al. Evaluating patients' experiences with individual physicians: a randomized trial of mail, internet and interactive voice response (IVR) telephone administration of surveys. Med Care. 2006 Feb, 44(2): 167-74.
Kang NM, Kim S, Hong S, et al. The evaluation criteria of internet health information. Stud Health Technol Inform. 2006 , 122: 886.
Silow-Carroll S, Alteras T, Stepnick L. Patient-centered care for underserved populations: definition and best practices. Economic and Social Research Institute . 2006 Jan, : Jan-43.
Safran DG, Karp M, Coltin K, et al. Measuring patients' experiences with individual primary care physicians results of a statewide demonstration project. J Gen Intern Med. 2006 Jan, 21(1): 13-21.