Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-36 of 36 Bibliography Items Found
Setodji CM, Burkhart Q, Hays RD, et al. Differences in Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group survey scores by recency of the last visit: Implications for comparability of periodic and continuous sampling. Med Care. 2019 Dec, 57(12): 80-86.
Burkhart Q, Orr N, Brown JA, et al. Associations of Mail Survey Length and Layout With Response Rates. Med Care Res Rev. 2019 Nov
Beckett MK, Elliott MN, Burkhart Q, et al. The effects of survey version on patient experience scores and plan rankings. Health Serv Res. 2019 Oct, 54(5): 1016-1022.
Hargraves JL, Cosenza C, Elliott MN, et al. The effect of different sampling and recall periods in the CAHPS Clinician & Group (CG-CAHPS) survey. Health Serv Res. 2019 Oct, 54(5): 1036-1044.
Setodji CM, Peipert JD, Hays RD. Differential item functioning of the CAHPS In-center Hemodialysis Survey. Qual Life Res. 2019 Nov, 28(11): 3117-3135.
Mathews M, Parast L, Tolpadi A, et al. Methods for Improving Response Rates in an Emergency Department Setting - A Randomized Feasibility Study. Survey Practice. 2019 Jul, 12(1).
Parast L, Mathews M, Elliott M, et al. Effects of Push-To-Web Mixed Mode Approaches on Survey Response Rates: Evidence from a Randomized Experiment in Emergency Departments. Survey Practice. 2019 Jul, 12(1): 1-26.
Holt JM. Patient experience in primary care: a systematic review of CG-CAHPS Surveys. J Patient Exp. 2019 June, 6(2): 93-102.
Toomey SL, Elliott MN, Zaslavsky AM, et al. Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys. Acad Pediatr. 2019 May, 19(4): 446-453.
Lee YS, Cleary PD. Dissatisfied creators: generating creative ideas amid negative emotion in health care. Sage Journals. 2019 May
Cefalu MS, Elliott MN, Setodji CM, et al. Hospital quality indicators are not unidimensional: a reanalysis of Lieberthal and Comer. Health Serv Res. 2019 Apr, 54(2): 502-508.
Dong N, Eisenberg JD, Dharmarajan K, et al. Relationship between patient-reported hospital experience and 30-day mortality and readmission rates for acute myocardial infarction, heart failure, and pneumonia. J Gen Intern Med. 2019 Apr, 34(4): 526-528.
Schlesinger MJ, Rybowski L, Shaller D, et al. Americans' growing exposure to clinician quality information: Insights and implications. Health Aff (Millwood). 2019 Mar, 38(3): 374-382.
Grob R, Schlesinger M, Barre LR, et al. What words convey: The potential for patient narratives to inform quality improvement. Milbank Q. 2019 Mar, 97(1): 176-227.
Lagu T, Norton CM, Russo LM, et al. Reporting of patient experience data on health systems' websites and commercial physician-rating websites: mixed-methods analysis. J Med Internet Res. 2019 Mar, 21(3): e12007.
Ndumele CD, Elliott MN, Haviland AM, et al. Differences in hospitalizations between fee-for-service and Medicare Advantage beneficiaries. Med Care. 2019 Jan, 57(1): 8-12.
Parast L, Mathews M, Tolpadi A, et al. National Testing of the Emergency Department Patient Experience of Care (EDPEC) Discharged to Community (DTC) Survey and Implications for Adjustment in Scoring. Med Care. 2019 Jan, 57(1): 42-48.
Fowler FJ Jr, Cosenza C, Cripps LA, et al. The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches. Health Serv Res. 2019 Jan 18, [Epub ahead of print].
Elliott MN, Zaslavsky AM, Cleary PD. Are finite population corrections appropriate when profiling institutions?. Health Serv Res. 2006 Nov, 6: 153-6.
Tarn DM, Paterniti DA, Heritage J, et al. Physician communication about the costs and acquisition of newly prescribed medications. Am J Manag Care. 2006 Nov, 12(11): 657-64.
Hays RD, Brown JA, Brown LU, et al. Classical test theory and item response theory analyses of multi-item scales assessing parents perception of dental care. Med Care. 2006 Nov, 44(11 Suppl 3): S60-8.
Ngo-Metzger Q, Telfair J, Sorkin DH, et al. Cultural competency and quality of care: obtaining the patients perspective. The Commonwealth Fund. 2006 Oct
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Comparison of data quality for reports and ratings of ambulatory care by African Americans and White Medicare managed care enrollees. J Aging Health. 2006 Oct, 18(5): 707-21.
Tarn DM, Heritage J, Paterniti DA, et al. Physician communication when prescribing new medications. Arch Intern Med. 2006 Sept, 166(17): 1855-62.
Gillies RR, Chenok KE, Shortell SM, et al. The impact of health plan delivery system organization on clinical quality and patient satisfaction. Health Serv Res. 2006 Aug, 41(4 Pt 1): 1181-99.
Otani K. Enrollees' global rating process of health care with the national CAHPS benchmarking database. Health Care Manage Rev. 2006 July-Sept, 31(3): 205-12.
Barr JK, Giannotti TE, Sofaer S, et al. Using public reports of patient satisfaction for hospital quality improvement. Health Serv Res. 2006 July, 41(3 Pt I): 663-82.
Hays RD, Eastwood J, Kotlerman J, et al. Health-related quality of life and patient reports about care outcomes in a multidisciplinary hospital intervention. Ann Behav Med. 2006 Apr, 31(2): 173-8.
Delnoij DM, ten Asbroek G, Arah OA, et al. Made in the USA: the import of American Consumer Assessment of Health Plan Surveys (CAHPS) into the Dutch social insurance system. Eur J Public Health. 2006 Mar, 16(6): 652-9.
Reise SP, Meijer RR, Ainsworth AT, et al. Application of group-level item response models in the evaluation of consumer reports about health plan quality. Multivar Behav Res. 2006 Mar, 41(1): 85-102.
Morales LS, Elliott MN, Weech-Maldonado R, et al. The impact of interpreters on parents' experiences with ambulatory care for their children. Med Care Res Rev. 2006 Feb, 63(1): 110-28.
Arah OA, ten Asbroek AH, Delnoij DM, et al. Psychometric properties of the Dutch version of the hospital-level Consumer Assessment of Health Plans Survey instrument. Health Serv Res. 2006 Feb, 41(1): 284-301.
Rodriguez HP, von Glahn T, Rogers WH, et al. Evaluating patients' experiences with individual physicians: a randomized trial of mail, internet and interactive voice response (IVR) telephone administration of surveys. Med Care. 2006 Feb, 44(2): 167-74.
Kang NM, Kim S, Hong S, et al. The evaluation criteria of internet health information. Stud Health Technol Inform. 2006 , 122: 886.
Silow-Carroll S, Alteras T, Stepnick L. Patient-centered care for underserved populations: definition and best practices. Economic and Social Research Institute . 2006 Jan, : Jan-43.
Safran DG, Karp M, Coltin K, et al. Measuring patients' experiences with individual primary care physicians results of a statewide demonstration project. J Gen Intern Med. 2006 Jan, 21(1): 13-21.