Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 53 Bibliography Items Found
Mukherjee S, Rodriguez HP, Elliott MN, et al. Modern psychometric methods for estimating physician performance on the Clinician and Group CAHPS Survey. Health Serv Outcomes Res Methodol. 2013 Dec, 13(2.4): 109-23.
Huckman RS, Kelley MA. Public reporting, consumerism, and patient empowerment. N Engl J Med. 2013 Nov, 369(20): 1875-7.
Anhang Price R, Zaslavsky AM, Elliott MN. Valuing patient experience as a unique and intrinsically important aspect of health care quality. JAMA Surg. 2013 Oct, 148(10): 985-6.
Cleary PD. Expanding the use of patient reports about patient-centered care. Isr J Health Policy Res. 2013 Sep 17, 2(1): 36.
Zimlichman E, Rozenblum R, Millenson ML. The road to patient experience of care measurement: lessons from the United States. Isr J Health Policy Res. , 2(1): 35.
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72.
Orr N, Elliott MN, Burkhart Q, et al. Racial/ethnic differences in Medicare experiences and immunization: the role of disease burden. Med Care . 2013 Sept, 51(9): 823-31.
Quigley DD, Martino SC, Brown JA, et al. Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental items with what high-performing physicians say they do. Patient. 2013 Sept, 6(3): 169-77.
Dembosky JW, Haviland AM, Elliott MN, et al. Does naming the focal plan in a CAHPS survey of health care quality affect response rates and beneficiary evaluations?. Public Opin Q. 2013 June, 77(2): 455-73.
Paddison CA, Abel GA, Roland MO, et al. Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey. Health Expect. 2013 May, 18(5): 1081-92.
Bergeson SC, Gray J, Ehrmantraut LA, et al. Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey. Prim Health Care. 2013 Apr 15, 3.
Martino SC, Weinick RM, Kanouse DE, et al. Reporting CAHPS and HEDIS data by race/ethnicity for Medicare beneficiaries. Health Serv Res. 2013 Apr, 48(2): 417-34.
Elliott MN, Brown JA, Lehrman WG, et al. A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care. Med Care Res Rev. 2013 Apr, 70(2): 165-84.
Paddison CA, Elliott MN, Haviland AM, et al. Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results. Am J Kidney Dis. 2013 Mar, 61(3): 440-9.
Elliott MN, Haviland AM, Cleary PD, et al. Care experiences of managed care Medicare enrollees near the end of life. J Am Geriatr Soc. 2013 Mar, 61(3): 407-12.
Yegian JM, Dardess P, Shannon M, et al. Engaged patients will need comparative physician-level quality data and information about their out-of-pocket costs. Health Aff (Millwood). 2013 Feb, 32(2): 328-37.
Emmert M, Sander U, Pisch F. Eight questions about physician-rating websites: a systematic review. J Med Internet Res. 2013 Feb, 15(2): e24.
Ratanawongsa N, Karter AJ, Parker MM, et al. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb, 173(3): 210-8.
Manary MP, Boulding W, Staelin R, et al. The patient experience and health outcomes. N Engl J Med. 2013 Jan 17, 368(3): 201-3.
HANYS Quality Institute . Understanding publicly reported hospital quality measures. Healthcare Association of New York. 2013
Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013 Jan, 3(1): pii.
Rodriguez HP, von Glahn T, Elliott MN, et al. The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation. J Gen Intern Med. 2009 Dec, 24(12): 1281-8.
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality and disenrollment in New York SCHIP. Am J Manag Care. 2009 Dec, 15(12): 910-8.
Gallagher PM, Ding L, Ham HP, et al. Development of a new patient-based measure of pediatric ambulatory care. Pediatrics. 2009 Nov, 124(5): 1348-54.
Beckett MK, Elliott MN, Richardson A, et al. Outpatient satisfaction: the role of nominal versus perceived communication. Health Serv Res. 2009 Oct, 44(5 Pt 1): 1735-49.
Weech-Maldonado R, Elliott MN, Oluwole A, et al. Survey response style and differential use of CAHPS rating scales by Hispanics. Med Care. 2009 Sept, 46(9): 963-8.
Keenan PS, Elliott MN, Zaslavsky AM, et al. Quality assessments by sick and healthy Medicare beneficiaries in traditional Medicare and Medicare managed care. Med Care. 2009 Aug, 47(8): 882-8.
Zolnierek KB, Dimatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Med Care. 2009 Aug, 47(8): 826-834.
Ng CW, Lim GH, McMaster F, et al. Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey. Emerg Med J. 2009 Aug, 26(8): 586-9.
Heller A, Elliott MN, Haviland AM. Patient activation status as a predictor of patient experience among Medicare beneficiaries. Med Care. 2009 Aug, 47(8): 850-7.
Elliott MN, Kanouse DE, Edwards CA, et al. Components of care vary in importance for overall patient-reported experience by type of hospitalization. Med Care. 2009 Aug, 47: 842-9.
Rodriguez HP, Scoggins JF, von Glahn T, et al. Attributing sources of variation in patients' experiences of ambulatory care. Med Care. 2009 Aug, 47(8): 835-41.
Sofaer S, Hopper S, Firminger K, et al. Addressing the need for public reporting of comparative hospice quality: a focus group study. Jt Comm J Qual Patient Saf. 2009 Aug, 35(8): 422-9.
Weidmer-Ocampo B, Johansson P, Dalpoas D, et al. Adapting CAHPS for an American Indian population. Health Care Poor Underserved. 2009 Aug, 20(3): 695-712.
Hoy EW. The surgical CAHPS survey. Bull Am Coll Surg. 2009 July, 94(7): 7-Jun.
Ginsburg PB, Kemper NM. Health care quality transparency: if you build it, will patients come?. Center for Studying Health System Change. 2009 July
Rodriguez HP, von Glahn T, Li A, et al. The effect of item screeners on the quality of patient survey data. Patient. 2009 June, 2(2): 135-41.
Rodriquez HP, von Glahn T, Rogers WH, et al. Organizational and market influences on physician performance on patient experience measures. Health Serv Res. 2009 June, 44(3): 880-901.
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality of care and plan choice in New York SCHIP. Health Serv Res. 2009 June, 44(3): 843-61.
Molina JA, Lim GH, Seow E, et al. Effects of survey mode on results of a patient satisfaction survey at the observation unit of an acute care hospital in Singapore. Ann Acad Med Singapore. 2009 June, 38(6): 487-7.
Sofaer S, Hibbard J. Best practices in public reporting no. 3: how to maximize public awareness and use of comparative quality reports through effective promotion and dissemination strategies. ´óÏóAPP. 2009 June
Fullam F, Garman AN, Johnson TJ, et al. The use of patient satisfaction surveys and alternative coding procedures to predict malpractice risk. Med Care. 2009 May, 47(5): 553-9.
Shimada SL, Zaslavsky AM, Zaborski LB, et al. Market and beneficiary characteristics associated with enrollment in Medicare managed care plans and fee for service. Med Care. 2009 May, 47(5): 517-23.
Elliot MN, Haviland AM, Kanouse DE, et al. Adjusting for subgroup differences in extreme response tendency when rating health care: impact on disparity estimates. Health Serv Res. 2009 Apr, 44(1): 542-61.
Elliott MN, Zaslavsky AW, Goldstein E, et al. Effects of survey mode, patient mix, and nonresponse on CAHPS Hospital Survey Scores. Health Serv Res. 2009 Apr, 44(2 Pt 1): 501-518.
Keller S, Col Martin GC, Evensen CT, et al. The development and testing of a survey instrument for benchmarking dental plan performance: using insured patients' experiences as a gauge of dental care quality. J Am Dent Assoc. 2009 Feb, 140(2): 229-37.
Kolstad JT, Chernew ME. Quality and consumer decision making in the market for health insurance and health care services. Med Care Res Rev. 2009 Feb, 66(1 Suppl): S28-52.
Ranganathan M, Hibbard J, Rodday AM, et al. Motivating public use of physician-level performance data: an experiment on the effects of message and mode. Med Care Res Rev. 2009 Feb, 66: 68-81.
Wennberg JE, Bronner K, Skinner JS, et al. Inpatient care intensity and patients' ratings of their hospital experiences. Health Aff (Millwood). 2009 Feb, 28(1): 103-12.
