Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 56 Bibliography Items Found
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509.
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143.
Rabah NM, Khan HA, Levin JM, et al. The association between patient rating of their spine surgeon and quality of postoperative outcome. Journal of Neurosurgery. 2020 Dec, 18: 1-7.
McKee KE, Tull A, Del Carmen MG, et al. Correlation of provider burnout with patient experience. Journal of Patient Experience. 2020 Dec, 7(6): 931-936.
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518.
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987.
Xenakis L, Quigley DD, Qureshi N, et al. Some aspects of patient experience assessed by practices undergoing Patient-Centered Medical Home Transformation are measured by CAHPS, others are not. Qual Manag Health Care. 2020 Oct, 29(4): 187-179.
Forcino RC, Thygeson M, O'Malley AJ, et al. Measuring patient-reported shared decision-making to promote performance transparency and value-based payment: assessment of collaboRATE's group-Level reliability. Journal of Patient Experience. 2020 Oct, 7(5): 742-748.
Kincaid RB. Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care: a pilot project. J Hosp Palliat Nurs. 2020 Oct, 22(5): 359-362.
Honomichl R, Katzan I, Thompson N, et al. The influence of collecting patient-reported outcome measures on visit satisfaction in rheumatology clinics. Rheumatol Advances in Practice. 2020 Sep, 4(2).
Koehler AN, Sudano LE, Ip E, et al. Patient experience of an integrated care model in a family practice clinic & FQHC. Int J Psychiatry Med. 2020 Sep, 55(5): 357-365.
Chung S, Dillon EC, Meehan AE, et al. The relationship between primary care physician burnout and patient-reported care experiences: a cross-sectional study. J Gen Intern Med. 2020 Aug, 35(8): 2357-2364.
Platonova EA, Warren-Findlow J, Paul R. The relationship between Patient-Centered Medical Home characteristics and patient dissatisfaction at a federally qualified health center. J Health Care Poor Underserved. 2020, 31(3): 1364-1378.
Locock L, Montgomery C, Parkin S, et al. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy. 2020 Jul, 25(3): 151-161.
Lee YSH, King MD, Anderson D, et al. The how matters: How primary care provider communication with team relates to patients' disease management. Med Care. 2020 Jul, 58(7): 643-650.
Quigley DD, McCleskey SG. Improving care experiences for patients and caregivers at end of life: A systematic review. American Journal of Hospice and Palliative Medicine. 2021 Jan, 38(1): 84-93.
Brenner PS, Cosenza C, Fowler FJ, Jr. Which subject lines and messages improve response to e-mail invitations to web surveys?. Sage Journal. 2020 June, 32(4): 365-382.
Dad T, Grobert ME, Richardson MM. Using patient experience survey data to improve In-Center Hemodialysis Care: a practical review. Am J Kidney Dis. 2020 Mar, 76(3): 407-416.
Feng JY, Toomey SL, Elliott MN, et al. Factors Associated With Family Experience in Pediatric Inpatient Care. Pediatrics. March 2020, 145(3): e20191264.
Nembhard IM, Buta E, Lee YSH, et al. A quasi-experiment assessing the six-month effects of a nurse care coordination program on patient care experiences and clinician teamwork in community health centers. BMC Health Serv Res. 2020 Feb, 137.
Quigley DD, Parast L, Haas AC, et al. Differences in Caregiver Reports of the Quality of Hospice Care Across Settings. Journal of the American Geriatrics Society. 2020 June , 68(6): 1218-1225.
Young C, Chen X. Patients as consumers in the market for medicine: the halo effect of hospitality. Social Forces. 2020 Feb, 99(2): 504-531.
Dad T, Tighiouart H, Lacson E Jr, et al. Long-term clinical outcomes among responders and nonresponders to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey. Kidney Med. 2020 Feb, 2(2): 181-188.
Quigley DD, Palimaru A, Lerner C, et al. A review of best practices for monitoring and improving inpatient pediatric patient experiences. Hosp Pediatr. 2020 Feb, 54(1).
Ish D, Parker AM, Osoba OA, et al. Using natural language processing to code patient experience narratives: Capabilities and challenges. 2020 Jan
Rodriguez HP, von Glahn T, Elliott MN, et al. The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation. J Gen Intern Med. 2009 Dec, 24(12): 1281-8.
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality and disenrollment in New York SCHIP. Am J Manag Care. 2009 Dec, 15(12): 910-8.
Gallagher PM, Ding L, Ham HP, et al. Development of a new patient-based measure of pediatric ambulatory care. Pediatrics. 2009 Nov, 124(5): 1348-54.
Beckett MK, Elliott MN, Richardson A, et al. Outpatient satisfaction: the role of nominal versus perceived communication. Health Serv Res. 2009 Oct, 44(5 Pt 1): 1735-49.
Weech-Maldonado R, Elliott MN, Oluwole A, et al. Survey response style and differential use of CAHPS rating scales by Hispanics. Med Care. 2009 Sept, 46(9): 963-8.
Keenan PS, Elliott MN, Zaslavsky AM, et al. Quality assessments by sick and healthy Medicare beneficiaries in traditional Medicare and Medicare managed care. Med Care. 2009 Aug, 47(8): 882-8.
Zolnierek KB, Dimatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Med Care. 2009 Aug, 47(8): 826-834.
Ng CW, Lim GH, McMaster F, et al. Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey. Emerg Med J. 2009 Aug, 26(8): 586-9.
Heller A, Elliott MN, Haviland AM. Patient activation status as a predictor of patient experience among Medicare beneficiaries. Med Care. 2009 Aug, 47(8): 850-7.
Elliott MN, Kanouse DE, Edwards CA, et al. Components of care vary in importance for overall patient-reported experience by type of hospitalization. Med Care. 2009 Aug, 47: 842-9.
Rodriguez HP, Scoggins JF, von Glahn T, et al. Attributing sources of variation in patients' experiences of ambulatory care. Med Care. 2009 Aug, 47(8): 835-41.
Sofaer S, Hopper S, Firminger K, et al. Addressing the need for public reporting of comparative hospice quality: a focus group study. Jt Comm J Qual Patient Saf. 2009 Aug, 35(8): 422-9.
Weidmer-Ocampo B, Johansson P, Dalpoas D, et al. Adapting CAHPS for an American Indian population. Health Care Poor Underserved. 2009 Aug, 20(3): 695-712.
Hoy EW. The surgical CAHPS survey. Bull Am Coll Surg. 2009 July, 94(7): 7-Jun.
Ginsburg PB, Kemper NM. Health care quality transparency: if you build it, will patients come?. Center for Studying Health System Change. 2009 July
Rodriguez HP, von Glahn T, Li A, et al. The effect of item screeners on the quality of patient survey data. Patient. 2009 June, 2(2): 135-41.
Rodriquez HP, von Glahn T, Rogers WH, et al. Organizational and market influences on physician performance on patient experience measures. Health Serv Res. 2009 June, 44(3): 880-901.
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality of care and plan choice in New York SCHIP. Health Serv Res. 2009 June, 44(3): 843-61.
Molina JA, Lim GH, Seow E, et al. Effects of survey mode on results of a patient satisfaction survey at the observation unit of an acute care hospital in Singapore. Ann Acad Med Singapore. 2009 June, 38(6): 487-7.
Sofaer S, Hibbard J. Best practices in public reporting no. 3: how to maximize public awareness and use of comparative quality reports through effective promotion and dissemination strategies. ´óÏóAPP. 2009 June
Fullam F, Garman AN, Johnson TJ, et al. The use of patient satisfaction surveys and alternative coding procedures to predict malpractice risk. Med Care. 2009 May, 47(5): 553-9.
Shimada SL, Zaslavsky AM, Zaborski LB, et al. Market and beneficiary characteristics associated with enrollment in Medicare managed care plans and fee for service. Med Care. 2009 May, 47(5): 517-23.
Elliot MN, Haviland AM, Kanouse DE, et al. Adjusting for subgroup differences in extreme response tendency when rating health care: impact on disparity estimates. Health Serv Res. 2009 Apr, 44(1): 542-61.
Elliott MN, Zaslavsky AW, Goldstein E, et al. Effects of survey mode, patient mix, and nonresponse on CAHPS Hospital Survey Scores. Health Serv Res. 2009 Apr, 44(2 Pt 1): 501-518.
Keller S, Col Martin GC, Evensen CT, et al. The development and testing of a survey instrument for benchmarking dental plan performance: using insured patients' experiences as a gauge of dental care quality. J Am Dent Assoc. 2009 Feb, 140(2): 229-37.
