Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 56 Bibliography Items Found
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44.
Anhang Price R, Quigley DD, Hargraves JL, et al. A systematic review of strategies to enhance response rates and representativeness of patient experience surveys. Medical Care. 2022 Dec, 60(12): 910-918.
Luff D, Buscher SW, Ward VL, et al. Understanding Racial, Ethnic, and Socioeconomic Differences in the Ambulatory Care Experience. Pediatrics. 2022 Dec, 150(6): e2021056001.
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224.
DiMartino LD, Kirschner J, Jackson GL, et al. Are care experiences associated with survival among cancer patients? An analysis of the SEER-CAHPS data resource. Cancer Causes & Control: CCC. 2021 Sep, 2(9): 977-987.
Mollica MA, Buckenmaier SS, Halpern MT, et al. Perceptions of care coordination among older adult cancer survivors: A SEER-CAHPS study. Journal of Geriatric Oncology. 2021 Apr, 12(3): 446-452.
Price RA, Quigley DD, Bradley MA, et al. Hospice Experience of Care Survey: Development and Field Test. 2014
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPSÂ Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Reynolds K, Dellva S, et al. Examining the business case for patient-centered care: A systematic review. Journal of Healthcare Management. 2021 May-Jun, 66(3): 200-224.
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Nov
Mathews M, Parast L, Elliott MN, et al. Associations Between Emergency Severity Index and Patient Experience of Care in the Emergency Department. Academic Emergency Medicine. 2022 Oct, 30(1): 59-61.
Meyers DJ, Rivera-Hernandez M, Kim D, et al. Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias. J AM Geriatr Soc. 2022 Aug, 70(8): 2344-2353.
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884.
Anhang PR, Bradley M, Ye F, et al. Reliable and valid survey-based measures to assess quality of care in home-based serious illness programs. J Palliative Med. 2022 Jun, 25(6): 864-872.
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 May
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 ´óÏóAPPresearch meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8.
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249.
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388.
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873.
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Feb
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219.
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679.
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049.
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852.
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31.
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56.
Chen AY, Elliott MN, Spritzer KL, et al. Differences in CAHPS reports and ratings of health care provided to adults and children. Med Care. 2012 Nov, 50 Suppl: S35-S39.
Cleary P, Crofton C, Hays RD, et al. Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. Introduction. Med Care. 2012 Nov, 50 Suppl: S1-S1.
Haviland AM, Elliott MN, Weech-Maldonado R, et al. Racial/ethnic disparities in Medicare Part D experiences. Med Care. 2012 Nov, 50(Suppl): S40-7.
Dyer N, Sorra JS, Smith SA, et al. Psychometric properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Adult Visit Survey. Med Care. 2012 Nov, 50(Suppl): S28-34.
Nembhard IM, Northrup VS, Shaller D, et al. Improving organizational climate for quality and quality of care: does membership in a collaborative help?. Med Care. 2012 Nov, 50(Suppl): S74-82.
Frentzel EM, Sangl JA, Evensen CT, et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members' experiences. Med Care. 2012 Nov, 50(Suppl): S20-7.
Scholle SH, Vuong O, Ding L, et al. Development of and field-test results for the CAHPS PCMH Survey. Med Care. 2012 Nov, 50(Suppl): S2-10.
McInnes DK, Brown JA, Hays RD, et al. Development and evaluation of CAHPS questions to assess the impact of health information technology on patient experiences with ambulatory care. Med Care. 2012 Nov, 50(Suppl): S11-9.
Schlesinger M, Kanouse DE, Rybowski L, et al. Consumer response to patient experience measures in complex information environments. Med Care. 2012 Nov, 50(Suppl): S56-64.
Weech-Maldonado R, Elliott MN, Pradham R, et al. Can hospital cultural competency reduce disparities in patient experiences with care?. Med Care . 2012 Nov, 50(Suppl): S48-55.
Martino SC, Kanouse DE, Elliott MN, et al. A field experiment on the impact of physician-level performance data on consumers' choice of physician. Med Care . 2012 Nov, 50(Suppl): S65-73.
Weech-Maldonado R, Hall A, Bryant T, et al. The relationship between perceived discrimination and patient experiences with health care. Med Care. 2012 Sept, 50(9 Suppl 2): S62-8.
Weech-Maldonado R, Carle A, Weidmer B, et al. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set. Med Care. 2012 Sept, 50(9 Suppl 2): S22-31.
Weech-Maldonado R, Elliott MN, Schiller C, et al. Moving towards culturally competent health systems: organizational and market factors. Soc Sci Med. 2012 Sept, 75(5): 815-22.
Weidmer BA, Brach C, Slaughter ME, et al. Development of items to assess patients' health literacy experiences at hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospital Survey. Med Care. 2012 Sept, 50(9 Suppl 2): S12-21.
Weidmer BA, Brach C, Hays RD. Development and evaluation of CAHPS survey items assessing how well healthcare providers address health literacy. Med Care. 2012 Sept, 50(9): S3-11.
Paddison CA, Elliott MN, Parker RA, et al. Should measures of patient experience in primary care be adjusted for case mix? Evidence from the UK General Practice Patient Survey. BMJ Qual Saf. 2012 Aug, 21(8): 634-40.
Elliott MN, Lehrman WG, Beckett MK, et al. Gender differences in patients' perceptions of inpatient care. Health Serv Res. 2012 Aug, 47(4): 1482-1501.
Zaslavsky AM, Ayanian JZ, Zaborski LB. The validity of race and ethnicity in enrollment data for Medicare beneficiaries. Health Serv Res. 2012 June, 47(3 Pt 2): 1300-21.
Elliott MN, Edwards WS, Klein DJ, et al. Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. Public Opin Q. 2012 June, 76(2): 238-64.
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48.
Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012 Mar, 172(5): 405-11.
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood). 2012 Mar, 31(3): 602-11.