Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients鈥 experiences with care.
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1-9 of 9 Bibliography Items Found
Quigley DD, Elliott MN, Quereshi N, et al. Associations and Interventions Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Patient Experience Survey聽Data: Systematic Review of the Evidence. J Patient Exp. Oct 2024
Matta S, Lee YSH, Grob R, et al. The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. Aug. 2024, 11(2): 13-26.
Quigley DD, Elliott MN, N Qureshi, et al. How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review. J Patient Cent Res Rev. Jul. 2024, 11(2): 88-96.
Grob R, Lee YSH, Shaller D, et al. 鈥淣othing Is More Powerful than Words:鈥 How Patient Experience Narratives Enable Improvement. Qual Manag Health Care. July-Sep. 2024, 33(3): 149-159.
Mog AC, Benson SK, Sriskantharajah V, et al. "You want people to listen to you": Patient experiences of women's healthcare within the Veterans Health Administration. Health Serv Res. May 2024, : 14324.
Quigley DD, Elliott MN, Slaughter ME, et al. Narrative comments about pediatric inpatient experiences yield substantial information beyond answers to closed-ended CAHPS survey questions. J Pediatr Nurs. May-June 2024, 76: 126-131.
Shaller D, Nembhard I, Matta S, et al. Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care. Health Serv Res. Apr 2024, 59(2): 14245.
Lee YSH, Grob R, Nembhard I, et al. Leveraging Patients' Creative Ideas for Innovation in Health Care. Millbank Q. Mar 2024, 102(1): 233-269.
Nembhard IM, Matta S, Shaller D, et al. Learning from patients: The impact of using patients' narratives on patient experience scores. Health Care Manage Rev. Jan 24, 49(1): 2-13.