Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Results
1-50 of 161 Bibliography Items Found
Hays RD, Brown JA, Mikail C, et al. Does an "EZ" Survey Improve the Data Quality of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Survey 3.1?. J Patient Exp. Nov 2024, 11.
Quigley DD, Elliott MN, Quereshi N, et al. Associations and Interventions Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Patient Experience Survey Data: Systematic Review of the Evidence. J Patient Exp. Oct 2024
Giannopoulos E, Moody L, MacKinnon R, et al. Evaluating cancer patient-reported experience measures against health literacy best practices. Support Care Cancer. Sep 2024, 32(10): 631.
Hotchkiss J, Ridderman E, Hotchkiss B. Caregiver and Employee Experience Among Big Hospices-Ranking of the Largest US Hospices by Three Quality Indicators. Am J Hosp Palliat Care. Sept 2024
Matta S, Lee YSH, Grob R, et al. The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. Aug. 2024, 11(2): 13-26.
Quigley DD, Elliott MN, N Qureshi, et al. How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review. J Patient Cent Res Rev. Jul. 2024, 11(2): 88-96.
N Qureshi, Quigley DD. Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common. AM J Med Qual. Jul-Aug. 2024, 39(4): 188-196.
Hotchkiss JT, Ridderman E, Buftin W. Overall US Hospice Quality According to Decedent Caregivers-Natural Language Processing and Sentiment Analysis of 3389 Online Caregiver Reviews. Am J Hosp Palliat Care. June 2024, 41(5): 527-544.
Videon TM, Rosati RJ, Finn S. The Importance of Providing Training to Informal Caregivers of Hospice Patients: Caregiver Experience With Hospice Care Based on Consumer Assessment of Healthcare Providers & Systems Surveys. Am J Hosp Palliat Care. June 2024
Mog AC, Benson SK, Sriskantharajah V, et al. "You want people to listen to you": Patient experiences of women's healthcare within the Veterans Health Administration. Health Serv Res. May 2024, : 14324.
Hotchkiss JT, Ridderman E, Hotchkiss BT. How do enrollees feel about support in Big Hospices? - The caregiver experience of emotional, spiritual, and bereavement support by profit status among large U.S. providers. Palliat Support Care. Apr 2024, : 1-21.
Shaller D, Nembhard I, Matta S, et al. Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care. Health Serv Res. Apr 2024, 59(2): 14245.
Guo W, Temkin-Greener H, McGarry BE. Hospice providers serving assisted living residents: Association of higher volume with lower quality. J Am Geriatr Soc. Mar 2024, 72(8): 2483-2490.
Eggermont D, Kunst AE, Groenewegen PP, et al. Social concordance and patient reported experiences in countries with different gender equality: a multinational survey. BMC Prim Care. March 2024, 25(1): 97.
Quigley DD, Qureshi N, Predmore Z, et al. Is Primary Care Patient Experience Associated with Provider-Patient Language Concordance and Use of Interpreters for Spanish-preferring Patients: A Systematic Literature Review. J Racial Ethn Health Disparities. Mar 5 2024, : 1-14.
Sergesketter AR, Shammas RL, Langdell HC, et al. The Influence of Patient and Surgeon Characteristics on Press Ganey Provider Ratings in Plastic Surgery. Aesthet Surg J. Jan 16 2024, 44(2): NP193-NP201.
Wollney EN, Vasquez TS, Fisher CL, et al. A systematic scoping review of patient and caregiver self-report measures of satisfaction with clinicians' communication. Patient Educ Couns. Dec 2023, 117.
Spiegel BMR, Fuller G, Liu X, et al. Cluster-Randomized Comparative Effectiveness Trial of Physician-Directed Clinical Decision Support Versus Patient-Directed Education to Promote Appropriate Use of Opioids for Chronic Pain. J Pain. 2023, S1526-5900(23): 1745-1758.
Gotthardt CJ, Haynes SC, Sharma S, et al. Patient Satisfaction with Care Providers During the COVID-19 Pandemic: An Analysis of Consumer Assessment of Healthcare Providers and Systems Survey Scores for In-Person and Telehealth Encounters at an Academic Medical Center. Telemed J E Health. 2023, 29(8): 1114-1126.
Elliott MN, Beckett MK, Cohea CW, et al. Changes in Patient Experiences of Hospital Care During the COVID-19 Pandemic. JAMA Health Forum. 2023 Aug, 4(8): e232766.
Hunt LJ, Gan s, Smith AK, et al. Hospice Quality, Race, and Disenrollment in Hospice Enrollees With Dementia. J Palliat Med. 2023, 26(8): 1100-1108.
Hotchkiss JT, Ridderman E, Bufkin W. Development of a model and method for hospice quality assessment from natural language processing (NLP) analysis of online caregiver reviews. Palliat Support Care. 2023 Jul, : 1-12.
Shaw NM, Hills N, Holler J, et al. The Impact of Patient-Physician Racial and Gender Concordance on Patient Satisfaction with Outpatient Clinic Visits. J Racial Ethn Health Disparities. 2023
Quigley DD, Predmore Z, Martino S, et al. Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching. J Healthc Manag. 2023 Jun
Bernstein DN, Jones CMC, Flemister AS, et al. Does Patient-Reported Outcome Measures Use at New Foot and Ankle Patient Clinic Visits Improve Patient Activation, Experience, and Satisfaction?. Foot Ankle Int. 2023 Apr
Price RA, Parast L, Elliott MN, et al. Association of Hospice Profit Status With Family Caregivers' Reported Care Experiences. JAMA Intern Med. 2023 Apr, 183(4): 311-318.
Davlyatov G, He M, Orewa G, et al. Are Hospice Google Ratings Correlated With Patient Experience Scores? Evidence from a National Hospice Study. Am J Hosp Palliat Care. 2023 Feb
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen Intern Med. 2023 Feb
Sekandi JN, Castellanos ME, Woldu H, et al. Patient satisfaction among persons living with HIV/AIDS and receiving antiretroviral therapy in urban Uganda: A factor analysis. PLoS One. 2023 Feb, 18(2).
Zhou RA, McIntosh N, Rajan R, et al. Association between use of clinician performance information and patient experience. Am J Manag Care. 2023 Feb, 29(2): e51-e57.
Quigley DD, Elliott MN, Slaughter ME, et al. Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A Spline Model Analysis. J Gen Intern Med. 2023 Jan, 38(1): 221-227.
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44.
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224.
Price RA, Quigley DD, Bradley MA, et al. Hospice Experience of Care Survey: Development and Field Test. 2014
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPSÂ Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Nov
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884.
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 May
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249.
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Feb
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852.
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31.
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
