Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Results
1-20 of 20 Bibliography Items Found
Quigley DD, Elliott MN, Quereshi N, et al. Associations and Interventions Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Patient Experience Survey Data: Systematic Review of the Evidence. J Patient Exp. Oct 2024
Matta S, Lee YSH, Grob R, et al. The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. Aug. 2024, 11(2): 13-26.
Quigley DD, Elliott MN, N Qureshi, et al. How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review. J Patient Cent Res Rev. Jul. 2024, 11(2): 88-96.
Mog AC, Benson SK, Sriskantharajah V, et al. "You want people to listen to you": Patient experiences of women's healthcare within the Veterans Health Administration. Health Serv Res. May 2024, : 14324.
Shaller D, Nembhard I, Matta S, et al. Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care. Health Serv Res. Apr 2024, 59(2): 14245.
Quigley DD, Predmore Z, Martino S, et al. Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching. J Healthc Manag. 2023 Jun
Ish D, Parker AM, Osoba OA, et al. Using natural language processing to code patient experience narratives: Capabilities and challenges. 2020 Jan
Schlesinger MJ, Rybowski L, Shaller D, et al. Americans' growing exposure to clinician quality information: Insights and implications. Health Aff (Millwood). 2019 Mar, 38(3): 374-382.
Lagu T, Norton CM, Russo LM, et al. Reporting of patient experience data on health systems' websites and commercial physician-rating websites: mixed-methods analysis. J Med Internet Res. 2019 Mar, 21(3): e12007.
Schlesinger M, Grob R, Shaller D, et al. A rigorous approach to large-scale elicitation and analysis of patient narratives. Med Care Res Rev. 2018 Oct
Martino SC, Grob R, Davis S, et al. Choosing doctors wisely: can assisted choice enhance patients' selection of clinicians. Med Care Res Rev. 2017 Nov 25, [Epub ahead of print].
Martino SC, Shaller D, Schlesinger M, et al. CAHPS and Comments: How closed-ended survey questions and narrative accounts interact in the assessment of patient experience. J Patient Exp. 2017 Mar, 4(1): 37-45.
Grob R, Schlesinger M, Parker AM, et al. Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives.. Health Serv Res. 2016 Jun, 51 Suppl 2: 1248-1272.
Kanouse DE, Schlesinger M, Shaller D, et al. How patient comments affect consumers' use of physician performance measures. Med Care. 2016 Jan, 54(1): 24-31.
Schlesinger M, Grob R, Shaller D. Using Patient-Reported Information to Improve Clinical Practice. Health Serv Res. 2015 Dec, 50 Suppl 2: 2116-2154.
Schlesinger M, Grob R, Shaller D, et al. Taking patients' narratives about clinicians from anecdote to science. N Engl J Med. 2015 Aug, 373(7): 675-679.
Schlesinger M, Kanouse DE, Rybowski L, et al. Consumer response to patient experience measures in complex information environments. Med Care. 2012 Nov, 50(Suppl): S56-64.
Kadry B, Chu LF, Kadry B, et al. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res. 2011 Nov, 13(4): e95.
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946.
