Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-15 of 15 Bibliography Items Found
Chen L, McWilliams JM. Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession. JAMA Intern Med. 2023 Apr, 183(4): 350-359.
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987.
Collins RL, Haas A, Haviland AM, et al. What matters most to whom: Racial, ethnic, and language differences in the health care experiences most important to patients. Med Care. 2017 Nov, 55(11): 940-947.
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48.
Sternberg SB, Co JP, Homer CJ. Review of quality measures of the most integrated health care settings for children and the need for improved measures: recommendations for initial core. Acad Pediatr. 2011 May-June, 11(3 Suppl): S49-58.
Scanlon DP, Swaminathan S, Lee W, et al. Does competition improve health care quality?. Health Serv Res. 2008 Dec, 43(6): 1931-51.
Otani K. Enrollees' global rating process of health care with the national CAHPS benchmarking database. Health Care Manage Rev. 2006 July-Sept, 31(3): 205-12.
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7.
Venus PJ, Rector TS, Shah MM. Insights into problems obtaining care believed necessary as measured by the Medicaid Consumer Assessment of Health Plans Survey (CAHPS). Am J Managed Care. 2003 Dec, 9(12): 797-803.
Langwell KM, Moser JW. Strategies for Medicare health plans serving racial and ethnic minorities. Health Care Financ Rev. 2002 Summer, 23(4): 131-47.
Nerenz DR, Bonham VL, Green-Weir R, et al. Eliminating racial/ethnic disparities in health care: can health plans generate reports?. Health Aff (Millwood). 2002 May-June, 21(3): 259-63.
Scoggins JF. The effect of practitioner compensation on HMO consumer satisfaction. Manag Care. 2002 Apr, 11(4): 49-52.
Smith F, Gerteis M, Downey N, et al. The effects of disseminating performance data to health plans: results of qualitative research with the Medicare managed care plans. Health Serv Res. 2001 July, 36(3): 643-63.
Scanlon DP, Darby C, Rolph E, et al. The role of performance measures for improving quality in managed care organizations. Health Serv Res. 2001 July, 36(3): 619-41.
Goldstein E, Cleary PD, Langwell KM, et al. Medicare managed care CAHPS: a tool for performance improvement. Health Care Financ Rev. 2001 Spring, 22(3): 101-7.
