Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-15 of 15 Bibliography Items Found
Kast K, Otten SM, Konopik J, et al. Web-Based Public Reporting as a Decision-Making Tool for Consumers of Long-Term Care in the United States and the United Kingdom: Systematic Analysis of Report Cards. JMIR Form Res. 2023 Dec 14, 7: e44382.
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250.
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143.
Locock L, Montgomery C, Parkin S, et al. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy. 2020 Jul, 25(3): 151-161.
Jiang N, Malkin BD. Use of Lean and CAHPS Surgical Care Survey to improve patients' experiences with surgical care. Otolaryngol Head Neck Surg. 2016 Nov, 155(5): 743-747.
Castle N, Engberg J, Men A. Satisfaction of discharged nursing home residents. J Appl Gerontol. 2016 Jul, [epub ahead of print].
Li Y, Li Q, Tang Y. Associations between family ratings on experience with care and clinical quality-of-care measures for nursing home residents. Med Care Res Rev. 2015 July, 73(1): 62-84.
Frentzel EM, Sangl JA, Evensen CT, et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members' experiences. Med Care. 2012 Nov, 50(Suppl): S20-7.
Werner RM, Norton EC, Konetzka RT, et al. Do consumers respond to publicly reported quality information? Evidence from nursing homes. J Health Econ. 2012 Jan, 31(1): 50-61.
Grabowski C, Town J. Does information matter? Competition, quality, and the impact of nursing home report cards. Health Serv Res. 2011 Dec, 46(6pt1): 1698-1719.
Werner R, Stuart E, Polsky D. Public reporting drove quality gains at nursing homes. Health Aff (Millwood). 2010 Sept, 29(9): 1706-1713.
Hoy EW. The surgical CAHPS survey. Bull Am Coll Surg. 2009 July, 94(7): 7-Jun.
Sangl J, Buchanan J, Cosenza C, et al. The development of a CAHPS instrument for nursing home residents (NHCAHPS). J Aging Soc Policy. 2007 , 19(2): 63-82.
Elliott MN, Zaslavsky AM, Cleary PD. Are finite population corrections appropriate when profiling institutions?. Health Serv Res. 2006 Nov, 6: 153-6.
Teno M, Clarridge R, Casey V, et al. Family perspectives on end-of-life care at the last place of care. JAMA. 2004 Jan, 291(1): 88-93.
